The Ohio State Universities | University Libraries | Resource Guides

New RefWorks

Help

Have questions regarding the new RefWorks or need some technical support? Contact our Support Team for help.

E-mail us or telephone us +1- 800-521-0600 ext. 74440 or +1-734-997-4440

Support hours are:

Monday – Friday: 8:00 am – 9:00 pm Eastern Time

In addition, the new RefWorks Support Pages are available at any time.

Uploading Files

The New RefWorks makes it really easy to get documents into your computer – just drag and drop one or more files and RefWorks will do the rest!

If you want to add your documents to a specific collection, make sure you’re viewing the collection first, then drag and drop the file(s). If you’re dragging multiple files, RefWorks will create a separate item for each document. Otherwise, drag and drop documents in the All Documents view and you can file them in collections once they are uploaded.

If you’re not sure where the file is on your computer, you can also click the Add a reference icon , then click Import reference option and then use the box for drag and drop, or, to browse and search your computer.  

Note: This option allows you to upload only one document at a time.

Regardless of how you add your documents, RefWorks will try to recognize and populate the reference information using our document authority.  RefWorks will present you with possible matches which you can select to populate the reference fields.

If no reference information is provided, you can manually enter the information.  Make sure to click the Save button to save the reference information.

African American and African Studies Librarian, Anthropology Librarian, and Comparative Studies Librarian

Leta Hendricks's picture
Leta Hendricks
Contact:
222B Thompson Library 1858 Neil Avenue Columbus, OH 43210
614.688.7478