Libraries' Servers maintenance all day Mon, 12/17/18
The OSU Libraries will experience a planned a network outage on Monday, 12/17. Library services and catalogs will be intermittently disrupted between 6 am and midnight. On-campus access for most online resources will remain available, although users will need to link directly with the vendor rather than through the OSU catalog. ILLiad request services and “Find It” linking should remain functional. Available catalogs and direct links for popular Physical Science and Engineering online resources are available on this external page: https://guides.osu.edu/science_engineering_libraries_servers_down
Because the off-campus access proxy sits on OSU Libraries’ servers, there will be some disruption in off-campus access. Some workarounds for off-campus access are described on the above page.
(RESOLVED 11/15/2018 10:20 am) 11/15/2018 8:30 am, Scopus is down
The research database Scopus is currently down. We are in the process of working with the vendor to remedy the situation and hope to have it available again asap.
(RESOLVED 11/20/2018) 11/14/2018 Problems with IEEE Xplor
Large amounts of content normally available through IEEE Xplor is currently blocked (for unknown reasons). We are in the process of addressing this problem (our subscription has not changed).
9/20/2018 Another message from IEEE Xplore:
"... [D]ue to scheduled maintenance, IEEE Xplore users may experience intermittent access issues from 2:30 PM - 4:30 PM ET (6:30 - 8:30 UTC) on Friday, 21 September. We anticipate that the site may be unavailable for a portion of this time."
9/6/2018 A message from IEEE Xplore:
"We are writing to inform you that due to scheduled maintenance, IEEE Xplore users may experience intermittent access issues from 2:30 PM - 4:30 PM ET (6:30 - 8:30 UTC) on Friday, 7 September. We anticipate that the site may be unavailable for a portion of this time."
7/2/2018 Libraries' Catalog down on Wed., July 11, 2018, approx 5 - 7 pm
The Libraries IT Division is planning an upgrade on Wednesday, July 11 beginning at 5:00 pm. This will require approximately two hours of downtime for the library catalog.
5/11/2018 Campus access problems with some journals and databases
Due to OCIO networking changes occurring on campus, some IP addresses are not being recognized by some vendors. Among those vendors are IEEE and SAE. Until this matter is resolved, users unable to access IEEE or SAE resources from on campus must go through the off-campus proxy.
Off-campus proxy for IEEE: http://proxy.lib.ohio-state.edu/login?url=http://www.ieee.org/ieeexplore
Off-campus proxy for SAE: http://proxy.lib.ohio-state.edu/login?url=https://saemobilus.sae.org/search/
4/28/2018 OSU Libraries' catalog will be down on 5/3 from 2-5 pm
The Libraries IT division has scheduled an update on Thursday, May 3 beginning at 2 p.m. The library catalog and patron material requests will be unavailable.
4/5/2018 OSU Libraries IT Maintenance, some services not available
From 5 pm - 8 pm on Thurs., 4/5, several OSU Libraries services ( including off-campus access) will be unavailable due to server maintenance. The Libraries' catalog will remain in service.
2/5/2018 OSU Libraries website slow to load
From OSU Libraries IT: "We’re aware of the fact that the library website is very slow to load. We’re working on it."
OSU Libraries Catalog, Website, and other services will be unavailable December 17-19, 2017
The OSU Libraries' Information Technology department has scheduled an upgrade of several library servers starting at 5 p.m. on Sunday, December 17, and continuing through end of day on Tuesday, December 19. This outage has been planned to take place after finals (December 14) and graduation (December 17) so as to cause minimal interruption of service. During that time, the OSU Libraries' Catalog and website along with several other services will be unavailable.
During this outage, on-campus users will be able to access most research databases (Web of Science, Scopus, SciFinder, IEEE Xplore , etc.) by going directly to the publisher’s site. In most cases, on-campus users should be able to link to journal articles directly from research databases. Additionally, most journals and ebooks will be accessible by going directly to the publisher’s site. OhioLINK’s Electronic Journal Center will remain available. WorldCat@OSU will remain available and can be used to perform catalog searches.
Off-campus proxy access will not be available during this downtime.
Read more about what services will be affected here: https://library.osu.edu/blogs/it/multi-system-downtime-scheduled-december-17-19/.
IEEE Scheduled Maintenance Outage, 10/20/2017
From IEEE: "We are writing to inform you that, due to scheduled maintenance, IEEE Xplore will be unavailable from 9:00 PM - 12:00 midnight EDT on Friday, 20 October (1:00 AM - 4:00 AM UTC on Saturday, 21 October)."
Library Catalog down on August 17, 2017
A security update requires that the library catalog will be unavailable for approximately two hours beginning at 6 p.m. on Thursday, August 17.
RESOLVED 7/24/17 RESOLVED (again) 8/14/17SpringerLINK, denial of access to limited IP range
A limited number of OSU IP addresses are not being recognized by Springer. This results in denial of access to Springer e-books, journals, and Springer Materials (Landolt Bornstein). We are working with Springer to remedy this asap. Users who experience a denial of access should be able to access all Springer material via the proxy. To do so, place the following string at the beginning of the desired URL: http://proxy.lib.ohio-state.edu/login?url=http://[enter vendor’s URL here].
Library Catalog down on July 3, 2017
The Libraries IT Division has scheduled an upgrade of the catalog's operating system for Monday, July 3 beginning at 7:00 pm. This will require approximately 2-3 hours of downtime for the library catalog.
Library Catalog down on May 3, 2017
The Libraries IT Division has scheduled an upgrade of the catalog's operating system for Wednesday, May 3 beginning at 5:00 pm. This will require approximately six hours of downtime for the library catalog.
Library Catalog down on March 15, 2017
The Libraries IT Division has scheduled an upgrade of the catalog's operating system for Wednesday, March 15 beginning at 5 p.m. This will require approximately six hours of downtime for the catalog.
10 January 2017 (re: 28-29 January ProQuest outage)
Several ProQuest information products will be down temporarily Jan 28 10 pm - Jan 29 6 am. More info.
5 January 2017 13:00 - RESOLVED (13:20 pm)
Off campus access currently not available. From OSU Libraries IT: Our Off Campus access system is currently down. This means that patrons will not be able to view databases and such away from campus. We are working to restore access and will provide updates when we have them.
15 December 2016 (re: 28 December 2016 outage)
The Libraries IT Division is planning to upgrade the catalog server on Wednesday, December 28 beginning at 5 p.m. This will require approximately three hours of downtime for the library catalog.
9 December 2016 (re: 15 December 2016 outage)
The Libraries IT Division is planning to upgrade the catalog server on Thursday, December 15 beginning at 5 p.m. This will require approximately three hours of downtime for the library catalog.
11 October 2016
From the Libraries Interlibrary Loan division: "ILLiad [Article Express] will be unavailable on Thursday, October 13, from 9am to noon for a system upgrade. We apologize for any inconvenience."
18 August 2016-RESOLVED
18:00: We are experiencing temporary issues with our central catalog. We hope to have this resolved within the hour.
8 August 2016-RESOLVED
Reaxys Error Message. Attempts to link to Full Text from Reaxys are resulting in a 503 Service Error. We have contacted Elsevier and are looking into the matter.
29 June 2016 - RESOLVED
Elsevier servers appear to be down and therefore, access to Elsevier articles cannot be achieved through their servers. The problem has been reported to Elsevier. Access to most Elsevier content is available through the OhioLINK Electronic Journal Center's servers: http://atoz.ebsco.com/Titles/15603?lang=en&lang.menu=en&lang.subject=en#65/1/1/journalsOnly
29 April 2016
The library will be updating its catalog software on Thursday, May 5, beginning at 5 p.m. The library catalog will be unavailable for approximately two hours beginning at that time.
6 January 2016
OSU Libraries' IT is working with OCIO on an upgrade to our network at our Data Center. Tomorrow (1/7) at 7:30 am all our local computing resources will be offline for less than 15 minutes. The work is scheduled to start at 7:30 am. This means the catalog will be down for this short time.
9 December 2015
Library Catalog to be down ~5-7 pm on Thurs., Dec. 17
The Library IT Division has scheduled an upgrade for Thursday, December 17 beginning at 5 p.m. This will require approximately two hours of downtime for the library catalog. We don’t expect the system to be down for more than two hours.
8 October 2015
Library Catalog to be down ~5 pm - 8pm on Thurs., Oct 15.
From OSU Libraries IT:
The Library IT department is planning to update the memory in the Sierra server on Thursday, October 15 beginning at 5 p.m. This will require approximately three hours of downtime for both Sierra and the library catalog. We chose that date because it occurs at the beginning of Fall Break when the number of people affected by the downtime will be diminished. By scheduling it in the evening, it is less likely that staff workflow will be disrupted. While we update the server, we don’t expect the system to be down for more than three hours, but we will send out an update should that time be extended for any reason.
2 Sept 2015 (1 pm) -- RESOLVED
Problems with OhioLINK's Electronic Journal Center
We are currently experiencing intermittent problems with access to articles stored on OhioLINK's EJC server. Workarounds:
1. Choose a different "Go to Article" button on the Find It page.
2. Go directly to the publisher's site and manually navigate to the article.
3. If there is only one "Go to Article" button on the Find It page and you are faced with the following error message, search for the article using the Search Box (circled in red below).
21 August 2015
From American Chemical Society:
Please be aware that pubs.acs.org will undergo maintenance from 6pm on Friday, August 21 with all applications expected to resume normal operation by 6 pm on Saturday, August 22.
This upgrade will impact applications that require a login or ACS ID, including the "Registration" and "MyAccount" functions. Log-in will be temporarily disabled for features including C&&EN Delivery, ChemWorx and Galleys. Individual users will not be able to log-in to access their subscribed content; purchase single articles; or change their e-Alert subscriptions.
We appreciate your patience as we make improvements to the ACS Publications platform.
RESOLVED, 10 August 2015
10 August 2015
Springer journals (and possibly books) are inaccessible from off campus. The problem has been reported.
27 July 2015
From Elsevier (re: 1 Aug 2015 outage)
Affects: ScienceDirect (Elsevier journals), Scopus, Reaxys, Mendeley, more
We would like to give you advance notice of an interruption of service for Elsevier platforms and solutions due to scheduled maintenance. On Saturday, August 1, access to Elsevier platforms will be unavailable due to a scheduled maintenance for approximately 4.5 hours starting at 06:00 PM EDT. Please check the World Clock Time Zone Converter to convert the time in your local time. The platforms and solutions involved are:
- Elsevier Research Platforms: ScienceDirect, Scopus (including Author Feedback Wizard), Engineering Village, Mendeley
- Research Intelligence: SciVal Funding
- R&D Solutions: Reaxys, Embase, Geofacets
Each platform will be displaying a warning to users of this scheduled downtime, and during downtime, there will be a message informing users of the temporary unavailability of service. To stay up to date with any developments follow the individual Twitter accounts for the products. Thank you for your patience as we strive to update our products.
Elsevier Customer Service Team
OhioLINK Data Center Move June 12, 2015
All OhioLINK hosted services will be down Friday, June 12, 6 p.m. – Saturday, June 13, 12 noon, while all OH-TECH organizations are moved to a new data center at the State of Ohio Computing Center. Affected services will include: the OhioLINK website, Central Catalog, EJC (electronic journals center), EBC (electronic books center), DRC (digital resources commons), ETD (electronic theses and dissertations).
What does this mean for OSU?
1. Most (but not all) OSU science and engineering content originates from OhioLINK subscriptions. These resources will not be available via the OhioLINK website, however, most OhioLINK subscribed content will continue to be available directly through vendors’ sites.
2. For on-campus access, direct access from publishers’ sites should function via IP recognition.
3. For off-campus access, direct access from publishers’ sites will require the use of the OSU proxy. For information on using the OSU proxy for off-campus access to publishers’ sites, see off-campus access.